arrangeMY

COMPANY PROFILE

Key staff 

Simon Scott, chairman
Nick Scott, managing director
Gavin Poole, finance director
Justin Dilks, director of business development
Laura Dudley, head of account management
Alex Ganderton, software & development manager

Main industry sectors

Charity and not for profit, construction, education, financial and professional services, food, drink and tobacco, government and public sector, healthcare and pharmaceutical, information technology, manufacturing, oil and gas, property, retail, sport, transport sector and logistics

Services in addition to business travel

Group travel, incentives, leisure travel, meetings and events, sustainability programmes, traveller wellbeing services, venue sourcing, VIP travel

Type of company

Family business, privately owned

Awards and accreditations

Retained ISO 9001, 14001, 27001; Greengage ECOsmart accreditation 

Online transactions

70%

Transactions

Air 5% | Hotel 70% | Rail 7% | Car 1% | MICE 16% | Other 1%

Trips

Short-haul 89% | Long-haul 11%

Top destinations

Short-haul: Belfast, Edinburgh, Barcelona, Paris, Amsterdam 
Long-haul: Johannesburg, Dubai, San Francisco, Sydney, Manila

Office locations

Worcester, Shropshire, Nottinghamshire, Northamptonshire

Association and network membership

Advantage Global Network, Advantage Travel Partnership, Focus Travel Partnership, ABC Global Services, BEAM, MIA

Full-time equivalent staff

68

Average length of service

9 years

Average industry experience

14 years

ESG/CSR/DEI policies

• ArrangeMy’s ESG policy is called CARES: 
• Community – any corporate activities should not be at the expense of local or global communities 
• Awareness – by raising awareness of responsible behaviour and educating all customers (internal and external) as well as suppliers, arrangeMY aims to pave the way for a sustainable future
• Responsibility – arrangeMY takes its responsibilities seriously, in particular to those of employees in terms of health and safety, equal opportunities, training and development, and by being a considerate, stimulating and fun employer
• Environment – arrangeMY is committed to continuous improvements in its environmental performance and the prevention of pollution 
• Sustainability – development must meet the needs of the present without compromising the ability of future generations to meet their own needs
• Equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally and promoting equality of opportunity for all
• arrangeMY does not discriminate, either directly or indirectly
• arrangeMY takes steps to employ employees purely on the basis of their knowledge, experience, skills, abilities and qualifications
• Decisions relating to training and development will be taken based on personal development needs and business need

GDS

Amadeus

Online booking tools

SABS

Expense management tools

Certify, Chrome River

Other technology (I=in-house, T=third-party)

Business intelligence T 
Data visualisation T 
Disruption management I 
Hotel reshopping I 
Meetings management I 
Mobile booking app T 
Personalised trip recommendation I, T 
Pre-trip approval I 
Profile management T 
Quality assurance I 
Sustainability reporting T 
Traveller tracking T 
Unused ticket management I 

Other technology tools 

AMBER, apprentice course and accommodation management system 

Technology strategy 

A mix of using third party technology, while also developing its own tech 

Biggest innovation of 2022 

Developments on AMBER which is being rolled out more and becoming a fully fledged learning management system