Beyond Business Travel

COMPANY PROFILE

Key staff 

Edel Doherty, CEO
Shauna Burns, managing director
Eamonn Murray, head of technology

Main industry sectors

Charity and not for profit, chemical industries, construction, defence and aerospace, engineering, financial and professional services, food, drink and tobacco, healthcare and pharmaceutical, hotels, tourism and catering, information technology, manufacturing, media and entertainment, music and film touring, retail, utilities

Services in addition to business travel

Consultancy, group travel, incentives, meetings and events, passport and visa services, sustainability programmes, venue sourcing, VIP travel

Type of company

Private limited company

Online transactions

55%

Transactions

Air 52% | Hotel 33% | Rail 2% | Car 8% | MICE 1% | Other 4%

Trips

Short-haul 75% | Long-haul 25%

Top destinations

Short-haul: London, Belfast, Dublin, Birmingham, Manchester
Long-haul: New York, Chicago, Dubai, Singapore, San Francisco

Office locations

Belfast, Dublin

Association and network membership

Advantage Global Network, Advantage Travel Partnership, Focus Travel Partnership, ITM

Full-time equivalent staff

15

Average length of service

5 years

Average industry experience

15 years

ESG/CSR/DEI policies

• To have a clear, accessible sustainability policy and action plan 
• Applying the practice of Reduce, Reuse & Recycle within the office
• Encouraging cycling or walking to work or sharing transport whenever possible
• Engaging its staff in initiatives to minimise environmental impact and maintaining a channel for employees to communicate to management 
• Sourcing and procuring, where feasible, more environmentally friendly goods, suppliers and services
• Helping clients develop and maintain sustainable business travel policies and practices
• Understand one’s individual role in promoting diversity, implementing policies correctly and modelling desired behaviours
• Treat others with dignity and respect
• Behave inclusively at all work functions, on and off the worksite
• Enable others to gain access to opportunities to develop skills for career advancement

GDS

Amadeus

Online booking tools

Amadeus cytric, SAP Concur

Expense management tools

Cytric Expense

Other technology (I=in-house, T=third-party)

Business intelligence T 
Data visualisation T 
Meetings management I 
Mobile booking app T 
Mobile itinerary app T 
Peer benchmarking I 
Pre-trip approval T 
Profile management T 
Sustainability reporting T 
Traveller tracking T 
Travel risk management T 
Unused ticket management T 

Technology strategy 

Use third-party technology 

NDC content 

Through GDS, third party provider Air Gateway and Travelfusion. 

Biggest innovation of 2022 

Building an application to read and invoice bill backs