Cisalpina Tours

COMPANY PROFILE

Key people

Domenico Pellegrino, CEO
Giorgio Garcea, CCO & COO
Marco Sighinolfi, chief financial officer
Enrico Graziadio, chief information officer
Loretta Bartolucci, commercial director

Main industry sectors

Financial and professional services, government and public sector, manufacturing, media and entertainment, oil and gas, retail, shipping and fisheries, sport, telecoms and postal services

Services in addition to business travel

Incentives, leisure travel, meetings and events, passport and visa services, VIP travel

Type of company

Sole shareholder company directed and coordinated by MSC Cruises

Awards and accreditations

ISO 9001, 14001 and 27001 certification; GoGlobal IATA certification

Online transactions

25%

Transactions

Air 53% | Hotel 22% | Rail 12% | Car 4% | MICE 4% | Other 5%

Trips

Short-haul 53% | Long-haul 47%

Top destinations

Short-haul: Rome, Milan, Brussels, Paris, Munich, London
Long-haul: New York, Manila, Miami, Denpasar, Sao Paulo, Mumbai

Office locations

Turin, Milan, Padua, Rome, Naples, Rimini, Bozen, New York, Santos (Brazil), lzmir and Kuşadasi (Turkey), Cyprus

Association and network membership

Travel Leaders Network, AIDIT, GBTA

Full-time employees

500

Average length of service

11 years

Average industry experience

14 years

ESG/CDR/DEI policies

Cisalpina provides a comprehensive tool to measure the carbon footprint of the travel services used, for air, rail and land transport. The TMC also suggests ideas to promote sustainable travel practices, such as rail when the itinerary does not exceed 3 hours and hotels with a sustainability certification or participating in specific green
programmes. The company works with suppliers who share its
commitment to sustainability and releases this information through its reporting system, Cisalpina BI

GDS

Travelport, Amadeus, Sabre

Online booking tools

SAP Concur, Goelette, Amadeus cytric, Atriis, MYTICO & One Click Travel

Expense management tools

SAP Concur

Other technology

Dyogene airfare rebooking tool, Siap Midoffice & B4B, Geotrack, Bluwelfare platform: Cisalpina Tours is the first company in the Italian business travel sector to develop a welfare platform dedicated to corporates. Cisalpina BI: customised QlikSense platform, directly accessible by clients

NDC content

Lufthansa Group direct connects, Travelfusion, private channels, Amadeus NDC-X, Travelport NDC solutions

Biggest innovations for 2022

Launch of an internationalisation plan and opening offices in Europe, the Americas and Africa. Launch of "Out of the Blu", a new division dedicated to creating, producing and communicating corporate events