1. Call Me Ishmael Travel
Key people:
Paul Cronje Managing director
Melanie Quinn Head of sales & customer relations
Cameron Bengert Head of operations
Richard Nicol Head of business support & supplier relations
Main industry sectors: Marine, offshore, renewables, engineering and finance
Type of company: Privately owned
Transactions handled online: 2.5%
Transactions: Air 80% | Hotel 16% | Rail 3% | Car 1% | MICE 0% | Other 0%
Geographical breakdown of transactions: UK/Ireland 20% | Short-haul 48% | Long-haul 32%
Top destinations:
Short-haul Aberdeen, Edinburgh, Gdansk, London, Manchester
Long-haul Manila, Doha, Mumbai, Delhi, Singapore
Office locations: Glasgow, Aberdeen, Gothenburg, Mumbai, Houston
Association and network membership: Advantage Travel Partnership, The BTA, Focus Travel Partnership, WIN Travel Network
UK full-time equivalent staff: 70
Average length of service: 8.6 years
Average industry experience: 15 years
GDS: Amadeus, Galileo
Online booking tools: Atriis, Cytric, SAP Concur
Other technology: World Aware duty of care portal, Travelogix management Information system
NDC content: Clyde are IATA level 3 certified and offer customers NDC content from major carriers via proprietary booking technology
Biggest innovations in 2020: Achieved IATA Level 3 accreditation for NDC for its proprietary booking technology which several clients are trialling currently. Introduced new ‘COVID Confidence’ processes to support customers and colleagues in aggregating all the information now required to travel, like PCR tests and quarantine restrictions as well as the rapidly changing border restrictions, continuing to monitor itineraries for regulatory changes up to departure.
Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry
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