CWT Meetings & Events has enhanced its services for planners, including the introduction of a new collaboration tool to make it easier to create websites for events.
The TMC’s meetings division said this online tool would “streamline” the process of designing and building a website for an event by allowing the client to look at the web page on screen, mark up changes and then share them with CWT’s team at the click of a button.
“Change requests and task statuses are more easily understood and actions readily assigned among those working on the project,” explained CWT in a statement.
“Not only does this increase efficiency and create a better experience for the client, it also frees up time for CWT M&E’s web builders to be more creative and consultative.”
The TMC has already piloted the collaboration tool with one of its global technology clients when it helped to reduce the time taken to build event websites by up to 20 to 30 per cent.
CWT M&E has also added live chat support to give assistance to event attendees when needed. This chat service, which can be integrated into the event website, provides attendees with a digital channel to help them with travel arrangements, registration and other requests. It can also offer technical support for virtual and hybrid events.