Good Travel Management

COMPANY PROFILE

Key staff 

Adam Walsh, CEO
Kevin Harrison, managing director
Julie Ornsby, operations director 
David North, development director 
Sarah Walton, head of sales

Main industry sectors

Engineering, healthcare and pharmaceutical, manufacturing, oil and gas, shipping and fisheries, transport sector and logistics

Services in addition to business travel

Group travel, meetings and events, passport and visa services, sustainability programmes, traveller wellbeing services, venue sourcing

Type of company

Private limited company

Awards and accreditations

IATA, ATOL, ABTA, Cyber Essentials Plus

Online transactions

30%

Transactions

Air 50% | Hotel 25% | Rail 15% |Car 2% | MICE 8%

Trips

Short-haul 50% | Long-haul 50%

Top destinations

Short-haul: Amsterdam, Frankfurt, Billund, Copenhagen, Paris
Long-haul: New York, Hong Kong, Dubai, Singapore, Los Angeles

Office locations

Hessle, East Yorkshire

Association and network membership

Advantage Travel Partnership, Lufthansa City Center, Travel Leaders Network, The BTA

Full-time equivalent staff

36

Average length of service

12 years

Average industry experience

12 years

ESG/CSR/DEI policies

• People, planet, performance
• Charitable Foundation donating 10% of company profits
• Employee volunteering
• CO2 impact assessment completed
• CO2 neutrality by 2025 
• Employee education and training
• Supportive and inclusive recruitment policy
• Strong lead by HR in all aspects of DEI

GDS

Amadeus

Online booking tools

Amadeus cytric, Atriis, SAP Concur

Expense management tools

SAP Concur

Other technology (I=in-house, T=third-party)

Data visualisation T 
Meetings management T 
Mobile booking app T 
Mobile itinerary app T 
Pre-trip approval T 
Profile management T 
Sustainability reporting T 
Traveller tracking T 
Travel risk management T 

Other technology 

Front workload management, Thrust Carbon, Travelogix

Technology strategy 

Use third party technology with in-house development, personalisation and expertise to align with internal and client requirements 

NDC content 

Via Atriis for online booking and integration into Amadeus for offline 

Biggest innovation of 2022 

Launched a new sales and marketing strategy that has doubled new sales growth. Developed expertise in international trade and trade missions, particularly focused on the offshore renewables sector