Hotel and Travel Solutions

COMPANY PROFILE

Key staff 

Julie Shorrock, managing director
Juliet Wedderburn, business development director
Roeleen Johnson, head of account management and implementation

Main industry sectors

Charity and not for profit, construction, education, engineering, financial and professional services, information technology, telecoms and postal services, transport sector and logistics, utilities

Services in addition to business travel

Group travel, meetings and events, venue sourcing, VIP travel

Type of company

Privately owned

Online transactions

31%

Association and network membership

beam (previously HBAA)

Full-time equivalent staff

34

Average length of service

5 years

Average industry experience

11 years

Online booking tools

Self-booking tool, MISynergy venue booking, web portal

Other technology (I=in-house, T=third-party)

Business intelligence I 
Disruption management I 
Meetings management I 
Pre-trip approval I 
Profile management I 
Sustainability reporting T 
Traveller tracking I 
Unused ticket management I 

Technology strategy 

Proprietary and third party  

Biggest innovation of 2022 

MISYnergy, HTS’s online meetings booking platform, has been rolled out during 2022, giving client bookers the control they want, with live information on booking status, while client leadership teams achieve insight into location booking data to support employee duty of care, and the ability to track costs relating to business travel and meetings. MISynergy’s calendar view function with booking status is particularly valued by users