Key Travel
=16th in the UK
Gross UK sales 2022 £102 million
22nd in France
Gross France sales 2022 €3.2 million
10th in Italy
9th Floor, St James Building, 79 Oxford Street, Manchester, M1 6FQ
keytravel.com
COMPANY PROFILE
Main industry sectors
Charity and not for profit, education
Services in addition to business travel
Group travel, meetings and events, passport and visa services, sustainability programmes, traveller well-being services, venue sourcing, VIP travel
Type of company
Limited company (parent is Sasa Topco Limited)
Awards and accreditations
ISO9001, ISO14001, ISO27001, ATOL protected, ABTA member, IATA Accredited, PCI DSS
Online transactions
77.8%
Transactions
Air 41% | Hotel 28% | Rail 30% | Other 1%
Trips
Short-haul 72.5% | Long-haul 27.5%
Top destinations
Short-haul: UK, Germany, France, Italy, Spain
Long-haul: US, Canada, Kenya, Nigeria, South Africa
Office locations
Manchester, UK, USA, Canada, Italy, Kenya
Association and network membership
Advantage Travel Partnership, Lufthansa City Center, TourCom, The BTA, IATA, ABTA, ATOL, CAA, TICO
Full-time equivalent staff
239
Average length of service (years)
4
Average industry experience (years)
13
GDS
Amadeus
Online booking tools
Proprietary OBT
Expense management tools
Rydoo
Other technology (I=in-house, T=third-party)
Air reshopping I
Auditing I
Business intelligence I, T
Data visualisation I, T
Disruption management T
Mobile booking app I, T
Mobile itinerary app I, T
Peer benchmarking I
Pre-trip approval I
Profile management I
Quality assurance I
Sustainability reporting I
Traveller tracking T
Travel risk management T
Unused ticket management I
Other technology
Salesforce.com CRM, Vonage telephony, Verint/Monet resource planning, Amadeus Selling Platform Connect
Technology strategy
Hybrid approach based on each specific case
NDC content
Direct connects and aggregators
Biggest innovation of 2022
Development and launch of Eco Fares with a major airline, whereby the airline would make a contribution on eligible bookings as an environmental contribution to a carbon offsetting partner, at no added cost. Customers can continue to travel to do good in the knowledge that they are also supporting verified carbon-reduction projects around the world
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