Midas Travel Management

COMPANY PROFILE

Key staff 

David Sullivan, managing director
Nicola Cox, director
Ceri Edwards, senior marketing manager
Adrian Burkle, head of IT
Paul Henshall, business development manager

Main industry sectors

Financial and professional services, food, drink and tobacco, healthcare and pharmaceutical, information technology, media and entertainment, oil and gas, sport, telecoms and postal services, utilities

Services in addition to business travel

Consultancy, group travel, incentives, leisure travel, meetings and events, passport and visa services, sustainability programmes, traveller wellbeing services, VIP travel

Type of company

Private limited company

Awards and accreditations

ICO certification, Cyber Essentials, PCI-DSS certified, Verra Standard & Gold Standard sustainability programme

Online transactions

10%

Transactions

Air 75% | Hotel 17% | Rail 2% | Car 1% | MICE 2% | Other 3%

Trips

Short-haul 35% | Long-haul 65%

Top destinations

Short-haul: Paris, Geneva, Madrid, Amsterdam, Dublin
Long-haul: New York, San Francisco, Johannesburg, Dubai, Japan

Office locations

London

Association and network membership

Advantage Global Network, Advantage Travel Partnership, Focus Travel Partnership

Full-time equivalent staff

25

Average length of service

9 years

Average industry experience

15 years

ESG/CSR/DEI policies

• Planet – works in partnership with clients to achieve their sustainability goals, whether that’s ensuring accurate data and calculations or achieving net zero travel
• People & prosperity – growing business by helping team members and clients grow. A philosophy of personal care for clients is built on rich, deep and respectful relationships
• Responsible organisation – conducts business in a way that is mindful of the social impact of its activities, ensuring that its entire service is operating with the upmost ethics
• An inclusive work environment – creates an environment promoting dignity for all, where individual differences and staff contributions are valued and recognised
• People feel safe and respected – takes complaints seriously and committed to eliminating unlawful discrimination
• Practices are fair and provide opportunities – makes training, development and progress available for everyone, with staff decisions based on merit
• Monitoring enables continuous improvement – monitors the makeup of its workforce with regular reviews and adjusts to address any potential issues

GDS

Travelport 

Online booking tools

Atriis (MIDAS-Book), Evolvi

Expense management tools

Certify, Expensify, SAP Concur

Other technology (I=in-house, T=third-party)

Air reshopping T 
Auditing T 
Business intelligence T
Data visualisation T 
Disruption management T 
Hotel reshopping T 
Meetings management T 
Mobile booking app T
Mobile itinerary app T
Peer benchmarking T 
Personalised trip recommendation T 
Pre-trip approval T 
Profile management T 
Quality assurance T 
Sustainability reporting T 
Traveller tracking T 
Travel risk management T
Unused ticket management T 

Technology strategy 

Uses carefully selected and vetted third party technology to ensure clients are getting the best user experience with the highest value content, as designed by the experts 

NDC content 

Online booking tool (MIDAS-Book), supplier portals, and directly via GDS 

Biggest innovation of 2022 

Demonstrated leadership and advocacy in advancing sustainability, working with clients, building partnerships, driving innovation and engaging with the larger travel eco-system. Partnering with industry-leading sustainability champions to provide carbon calculators, offsetting, sustainable hotel ratings and renewable projects