Omega World Travel

COMPANY PROFILE

Key staff 

Gloria Bohan, president
Goran Gligorovic, executive vice president
Francesco Deluca, regional director EMEA
Scott Bradford, director of finance

Main industry sectors

Engineering, financial and professional services, healthcare and pharmaceutical, information technology, manufacturing, media and entertainment, oil and gas, property

Services in addition to business travel

Consultancy, group travel, incentives, meetings and events, passport and visa services, sustainability programmes, traveller wellbeing services, venue sourcing, VIP travel

Type of company

Limited company (Omega World)

Awards and accreditations

Focus Partnerships/Lifetime of Leadership Award to Francesco Deluca, regional director EMEA

Online transactions

70%

Transactions

Air 35% | Hotel 35% | Rail 15% | Car 5% | MICE 10%

Trips

Short-haul 35% | Long-haul 65%

Top destinations

Short-haul: Edinburgh, Frankfurt, Milan, Aberdeen, Amsterdam
Long-haul: Miami, Dubai, Curacao, Manila, New York

Office locations

Chelmsford, Fairfax, VA,  Washington DC, New York, NY, Chicago Il, Los Angeles, CA, Jacksonville, NC, Buffalo, NY, Seoul, Korea

Association and network membership

Advantage Global Network, Advantage Travel Partnership, Focus Travel Partnership, GlobalStar, The BTA, GBTA, ITM

Full-time equivalent staff

UK 20 | 300 globally

Average length of service

12 years

Average industry experience

15 years

ESG/CSR/DEI policies

• Prides itself on being an active and positive force in the communities where it does business. Its ESG and CSR strategies focus on environmental, ethical, and philanthropic responsibilities 
• Promoting diversity, inclusion, a multicultural workforce and a diverse client base

GDS

Sabre, Amadeus 

Online booking tools

Amadeus cytric, GetThere, SAP Concur

Expense management tools

Chrome River, SAP Concur

Other technology (I=in-house, T=third-party)

Air reshopping I 
Auditing I 
Disruption management I 
Meetings management T 
Mobile booking app T 
Mobile itinerary app I 
Personalised trip recommendation T 
Pre-trip approval I 
Profile management I 
Quality assurance I 
Sustainability reporting I 
Traveller tracking I 
Unused ticket management I 

Technology strategy 

TravTech, Omega wholly owned subsidiary, develops and sells its own proprietary tech stack  

NDC content 

Via Airgateway  

Biggest innovation of 2022 

Omega has deployed a new digital, cloud-based telephony and meeting system platform to enhance collaboration and call queue analytics