Selective Travel Management

COMPANY PROFILE

Key staff 

Aidan Coghlan, group managing director
Keith Graham, managing director
David O’Grady, commercial director
David Fingland, business development manager
Stephen Staerke, business development manager

Main industry sectors

Charity and not for profit, construction, defence and aerospace, education, engineering, financial and professional services, food, drink and tobacco, government and public sector, healthcare and pharmaceutical, hotels, tourism and catering, information technology, manufacturing, media and entertainment, music and film touring, shipping and fisheries, sport, transport sector and logistics, utilities

Services in addition to business travel

Consultancy, group travel, leisure travel, meetings and events, passport and visa services, sustainability programmes, venue sourcing, VIP travel

Type of company

Private limited company

Awards and accreditations

ISO 9001,  ISO 14001,  Cyber Essentials Plus,  EcoVadis Sustainability Gold,  Investors in People,  Team of the Year 2022 (Belfast Chamber)

Online transactions

25%

Transactions

Air 72% | Hotel 22% | Rail 2% | Car 1% | MICE 1% | Other 2%

Trips

Short-haul 64% | Long-haul 36%

Top destinations

Short-haul: UK, Ireland, France, Spain, Netherlands
Long-haul: USA, India, UAE, Australia, South Africa

Office locations

UK, Ireland

Association and network membership

Advantage Global Network, Advantage Travel Partnership, GBTA, ITM

Full-time equivalent staff

210

Average length of service (years)

5

Average industry experience (years)

13

ESG/CSR/DEI policies

• Net zero by 2035 
• Assist clients reducing carbon emissions 
• Wellbeing for workforce 
• L&D investment in staff
• Maintain high ethical standards 
• Strong vision and values 
• Support locally 
• Compliance awareness for staff
• Zero tolerance to discrimination 
• Remove barriers and embrace opportunities
• DEI ingrained in what the company does

GDS

Travelport, Amadeus

Online booking tools

Proprietary

Expense management tools

Proprietary

Other technology (I=in-house, T=third-party)

Air reshopping T 
Auditing I 
Business intelligence I 
Data visualisation I 
Disruption management T 
Hotel reshopping T 
Meetings management T 
Mobile booking app I 
Mobile itinerary app T 
Pre-trip approval I 
Profile management I 
Quality assurance I 
Sustainability reporting I, T 
Traveller tracking T 
Travel risk management T 
Unused ticket management T 

Other technology 

The HUB (proprietary), Full Traveller Profile Suite (proprietary) 

Technology strategy 

Selective builds proprietary tech as a preference and employs developers inhouse 

NDC content 

Several NDC connections directly with airlines and some through aggregators 

Biggest innovation of 2022 

Continued development in online booking solutions meeting client needs through collaboration. Additional train content in line with sustainability needs