VoyagExpert

COMPANY PROFILE

Key people

Eric Ritter, CEO

Main industry sectors

Defence and aerospace, engineering, financial and professional services, healthcare and pharmaceutical, information technology, oil and gas

Services in addition to business travel

Consultancy, group travel, incentives, leisure travel, meetings and events, passport and visa services, sustainability programmes, traveller wellbeing services, venue sourcing, VIP travel

Type of company

Private company

Online transactions

85%

Office locations

Paris, Nantes, Bordeaux, Saint, Nazaire, Berlin, Barcelona, Krakow, Geneva

Association and network membership

AFTM

Full-time equivalent staff

200

Average length of service (years)

10

Average industry experience (years)

10

GDS

Sabre, Amadeus

Online booking tools

Amadeus cytric, SAP Concur, Goelett, in-house SBT

Expense management tools

SAP Concur

Other technology (I=in-house, T=third-party)

Air reshopping I, T
Auditing I
Business intelligence I
Data visualisation I
Disruption management I
Hotel reshopping I, T
Meetings management I
Mobile booking app I, T
Mobile itinerary app I, T
Peer benchmarking I
Personalised trip recommendation I
Pre-trip approval I, T
Profile management I, T
Quality assurance I
Sustainability reporting I, T
Traveller tracking I, T
Travel risk management I, T
Unused ticket management I

Technology strategy

A mix of third-party technology and proprietary tech

NDC content

Via proprietary NDC tools