9-10 Staple Inn, London, WC1V 7QH
0161 235 5407
diversitytravel.co.uk
sales@diversitytravel.com
UK business travel gross sales2019 £90,000,000
New business 2019 £19,000,000
Key people Christopher Airey, Managing director; Matthew Truin, Director of global supplier relations; Steve Summers, Director of sales and marketing; Chris Hellawell, Director of account management; Przemek Koszka, Director of technology.
Main industry sectors of clients Charities, NGOs, academic institutions, government.
Services offered in addition to business travel Conferences & events, visa team, 24/7 service, inhouse emergency support, risk management, employee tracking, MI, consultancy, expense management, carbon reporting and offsetting.
Type of company Privately owned.
Number of transactions in 2019 218,236
Transactions handled online 40%
(Air 52% • Hotel 15% • Rail 32% • Other 1%)
Locations and networks Manchester, London, Washington, Dublin. Advantage Travel Partnership, The BTA, Lufthansa City Center.
UK full-time equivalent staff 186
Average years of service/experience 3.5 yrs/9 yrs
GDS and technology Galileo. Flightpath booking tool, Gateway portal with profile management, online reporting, risk management tool PinPoint, Diversity app.
Biggest innovations in 2019 Significant investment in online booking tool Flightpath with the introduction of seat mapping, multi-one-way single baskets and relational ADIs.
TMC description Serves clients in the charity, academic and public sectors. Its agents and proprietary online tools help support travel to challenging destinations, complex academic procurement processes and provides access to a range of charity and academic fares.