People & the Planet
ESG in business travel
Discover how the business travel industry can – and must – up the ante on environmental, social and corporate governance. For the sake of the planet, and with the EU’s Corporate Sustainability Reporting Directive around the corner, companies must pay seriously close attention to the carbon emissions associated with their business travel activity. But ESG is about more than the environment – it's about people too, and that means embedding diversity, equity and inclusion in your travel programme and supply chain.

Europe's Leading TMCs 2023
The essential guide to the continent's top travel management companies
This annual report, now in its 27th year, provides an indispensable look at the leading TMCs in the UK, Germany, France, Spain, Italy and across the rest of Europe, plus a rundown of the leading networks and consortia. It features profiles of more than 120 organisations, as well as market analysis and the findings of a survey into TMCs' hope and expectations for the year ahead.

Connected Content: The distribution issue
• Setting the scene: To appreciate today’s intricate distribution landscape it’s helpful to understand its circuitous backstory
• Primed for take-off: Few areas of business travel are as divisive as NDC but it is transforming airline distribution whether it’s welcomed or not
• Central reservations: The distribution landscape’s backbone for decades, legacy global distribution systems are now grappling with keeping content together
• In the thick of it: As travel content becomes increasingly fragmented, travel management companies are facing a battle to knit all parties together
• Beyond the margins: Air travel might dominate, but the distribution of rail content – and hotels – presents challenges for all parties too, but is progress imminent?
• At the coalface: The evolution of travel distribution is manifesting in ways that aren’t all music to travel managers’ ears

Powered Up: the travel tech report
• Switched on: Has Covid slowed or accelerated innovation?
• Power tools: 2023 heralds booking tool evolution
• Change is in the air: Distribution update
• Do it yourself: Microservices and unbundling
• New kids on the block: Self-sovereign identity
• Missing pieces: The travel tech the industry is lacking

Plus...
• The 2023 Outlook

The Journey Towards Sustainable Business Travel
• Sowing the seeds: Changing attitudes to sustainability
• Less is more: Travel reduction
• Necessary half-measures: Carbon offsets
• The cost of change: Carbon taxes and budgets
• Pay it forward: Sustainable aviation fuel
• Flying high: PwC Netherlands SAF strategy
• In focus: Book-and-claim SAF platforms

Europe's Leading TMCs 2022
• Leading the way: Europe's top TMCs at-a-glance
• Extending their reach: Europe's leading TMC networks
• Market movement: Mergers and acquisitions
• Battling on: The UK's leading TMCs profiled
• Under pressure: Germany's leading TMCs profiled
• Recovery position: France's leading TMCs profiled
• Coming together: Spain's leading TMCs profiled
• Turning it around: Italy's leading TMCs profiled

New Horizons: the 2022 sourcing guide
• Has Covid-19 changed business travel sourcing forever?
• Clearing the air: securing corporate airline deals
• The perfect partner: selecting a TMC
• Continuous considerations: sourcing accommodation
• All aboard: sourcing rail travel
• Bumps in the road: sourcing car rental
• Thinking positive: sourcing socially

- The 2022 Outlook
- Vaccine policy: Injection theory
- Travel necessity: Stay or go?
- TMC staffing: Tough calls
- Traveller wellbeing: Fighting fit
- Traveller tracking: Big brother bother?
- High-risk travel: Dangerous territory

- Duty of care: Caution prevails
- Airline deals: Return to tender?
- Offline versus online: Time for a reboot?
- Diversity on travel
- Sustainability: Hotel headaches
- Travel recovery: On the road again

- Ground transport policy: New directions
- Rail travel: Right on time
- Hotel market: Rate expectations
- Commuting: Blurred lines
- Car rental: Driving change
- Hybrid events: Dual purpose