The Octagon, 27 Middleborough, Colchester, Essex, CO1 1TG
08448 553700
gdg.travel
info@gdg.travel
UK business travel gross sales 2019 £210,000,000
New business 2019 £39,000,000
Key people Suzanne Horner, Chief executive officer; David Bishop, Commercial director; Richard Allardice, Finance director; Steve Fisher, Chief technology officer; Allison Knight, Director of operations.
Main industry sectors of clients Fashion, technology, construction, financial services, professional sport.
Services offered in addition to business travel Gray Dawes Events, Gray Dawes Consulting, Gray Dawes Holidays.
Type of company Family business.
Number of transactions in 2019 533,000
Transactions handled online 57%
(Air 35% • Hotel 28% • Rail 35% • Car 1% • MICE 1%)
Locations and networks Colchester, London, Amersham, Leeds, Cambridge, Manchester, Leamington Spa, Stoneleigh. Partner offices in 100+ countries. The BTA, Radius Travel.
UK full-time equivalent staff 264
Average years of service/experience 14 yrs/19 yrs
GDS and technology Travelport. YourTrip online booking tool and app (Atriis), YourTravel App mobile itinerary management tool, PowerBI reporting suite (Microsoft), YourProfile profile management, YourData data warehouse, YourHub invoice storage and itinerary management tool, Certify expense management.
Biggest innovations in 2019 Developed a 'retailing strategy' using the YourTrip booking solution for agents, bookers and travellers, ultimately allowing total trip cost management.
TMC description One of the UK’s leading independent travel management companies, Gray Dawes has “built a reputation synonymous with service delivery”.