Hadrian House, Higham Place, Newcastle upon Tyne NE1 8AF
0191 229 2001
horncastle.co.uk
businessteam@horncastle.co.uk
UK business travel gross sales 2019 £13,900,000
New business 2019 £1,700,000
Key people Helen Thielmann, Business travel manager (Newcastle); Howard
Lydon, Marine & offshore travel manager; Fraser Watt, Business travel
manager (Edinburgh); Sally Kelly, Business travel manager (Norwich); Jenny
Barclay, Business development manager.
Main industry sectors of clients Marine & offshore, engineering
& manufacturing, professional services.
Services offered in addition to business travel Marine & offshore
industry travel.
Type of company Family business.
Number of transactions in 2019 38,572
Transactions handled online 7%
(Air 56% • Hotel 20% • Rail 17% • Car 4% • MICE 2% • Other 1%)
Locations and networks Newcastle upon Tyne, Edinburgh, Norwich.
Advantage Travel Partnership, Focus Travel Partnership, Lufthansa City Center.
UK full-time equivalent staff 31
Average years of service/experience 10 yrs/25 yrs
GDS and technology Amadeus, Travelport (Galileo). Atriis, Cytric, SAP
Concur online booking tools, LCC Mobile App, web portal, MI and expense management
tools.
TMC description Horncastle is “a traditional full-service TMC, remade
for the 21st century: customers always come first”. The company serves many
diverse business sectors in London and across the UK from three
long-established bases. Horncastle also offers a highly specialist global
marine and offshore industry travel service.