The Radisson Hotel Group has partnered with German-based AI company hivr.ai to integrate technology to speed up RFP processes for meetings and events.
The AI technology will allow the hotel group to manage the request for proposal process in "a more automated manner."
Hivr.ai says its AI-powered pricing engine “allows conference hotels and venues to automatically submit bids for RFPs”.
This enables hotels to improve response rates for buyers and saves time on manually processing requests.
Radisson said that from late last year to September 2023, it increased its lead to quote conversion by 80 per cent and doubled its customer response rate. The technology also reduced the time needed to send proposals by 59 per cent.
According to the hotel group, buyers will see “faster response times, instant responses on availability, and immediate rates for requests for all different sizes and configurations of hotel rooms, meeting spaces, food and beverage options, and AV equipment.”
In 2024, the group aims to accelerate the roll-out and incorporate updates including new booking management tools, room list
options, advance payments and group booking opportunities.
The hotel group and hivr.ai also plan to integrate further RFP sources including Cvent, hubli, MeetingSelect, VenueDirectory, and Aloom.