The hype around AI reached a crescendo in 2023 but don’t expect to see the results of TMCs’ investment just yet... KEEP READING

Innovation in managed travel is hotting up – again – but do buyers have the will and the resources to take advantage?... KEEP READING

Business travel’s biggest night of the year in pictures... KEEP READING

The successes and achievements of companies, teams and individuals recognised across 21 categories... KEEP READING

Corporates and airlines “diametrically opposed” on NDC, says one travel manager... KEEP READING

EY’s Sustainable Travel Approval Tool, built in partnership with IBM, is a key component of its sustainability drive... KEEP READING

Tech & tools: Technology is central to all sustainable travel programmes, with new tools and functionality frequently arriving on the market... KEEP READING

Find out which companies have been named finalists across 21 categories at the Business Travel Awards Europe 2023... KEEP READING

Distribution: Is NDC causing unwanted turbulence or driving positive change? A decade since its launch, it is certainly now gaining momentum... KEEP READING

BACKGROUND: To appreciate today’s intricate distribution landscape it’s helpful to understand its circuitous backstory... KEEP READING

THE GDSs: The distribution landscape’s backbone for decades, legacy global distribution systems are now grappling with keeping content together... KEEP READING

Platform can become virtual assistant for travel managers and enhance TMCs' service delivery... KEEP READING

The people, products, companies and trends driving change in the business travel industry... KEEP READING

Will business travel recovery continue apace in 2023 or will gathering headwinds knock it off course? We chart the expectations of a range of industry... KEEP READING

Booking tool providers will be upping their game in 2023 but will it be enough to allay buyers’ concerns and meet growing expectations?... KEEP READING